Also, we are not responsible for the content or privacy practices on any web site not operated by Meiya Group Global Corporation or Meiya Group Global, Ltd. to which the Site links or that links to the Site.
OUR INFORMATION COLLECTION AND THE USE OF THAT INFORMATION
Information Collection - Meiya collects information from you in several different ways on this Site. One of our many goals in collecting personal information from you is to allow us to understand your behavior on our Site to allow us to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:
- help make the Site easier for you to use by not having to enter information more than once.
- help you quickly find information, products, and services that you are most likely going to be interested in.
- help us create content that is most relevant to you, keeping you engaged and giving you a better experience.
- alert you to new information, products, and services that we offer that we feel you may be very interested in.
(a) Ordering and Registration on our Site - Before using certain parts of any website or our Site or ordering products from us, you must go through a simple process and complete an online registration form. During this registration, you will be asked to provide to us certain personal information, including but not limited to your name, billing and mailing or shipping address(es), phone number, email address, and credit card number or other method of payment type. If you have elected to use the Bill Me Later® payment method (which we will release at the end of third quarter 2016, you will have to provide the last four (4) digits of your social security number (for US customers, and other information for all other countries using this program) and your birth date. This is a requirement of the Bill Me Later® system. We use this information only to facilitate the Bill Me Later® transaction and will not keep this information on our systems or in our files. Additionally, we may also ask you for your country of residence and/or your organization’s country of operation if you are an international customer. We do this to assure that we make every effort possible to comply with applicable laws and regulations, and for your gender. These kinds of personal data are used for billing purposes, to satisfactorily fulfill your orders, to effectively communicate with you about your order, to keep you informed of any problems or important information having to do with the Site, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be the only way we can contact you.
(b) Your Email Addresses. Several locations of the Site permit you to enter your email address for purposes, including but not limited to: to register for an Meiya contest or sweepstakes; to request us to notify you of new products, product styles, or product configurations; to sign up for email newsletters and special offers; or to sign up for Meiya events in your area. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice whether to participate and disclose this information to us. We use this information to notify contest and sweepstakes winners and to award prizes. We may post on the Site the first names and cities of contest and sweepstakes winners. By entering a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers and this will be disclosed in the official rules governing the contest or sweepstakes.
(c) Cookies and Other Technology. Like many sites, the Site employs cookies to speed up your navigation while on our Site, recognize you and your access privileges, and track your Site usage.
(ii) We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies are not linked to any personal information collected by us.
(iii) As an example, Meiya collects certain information via cookies to determine which web pages are visited or what products are purchased. Please note that any information collected by Meiya via cookies is not linked to any customer's personal information collected by us.
(d) Log Files. As is true of most web sites, the Site server automatically recognizes your incoming Internet URL and your IP address from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
(e) Age. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
(f) Product Reviews. If you choose to submit a product review and you post a review, we will ask for your email address and where you are located. If you submit a review, your approximate location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.
YOUR INFORMATION USE AND OUR DISCLOSURE.
(a) Your Information for our Internal Use. We use your personal information to process your order and provide you with outstanding customer service. We may internally use your personal information to improve the Sites’ layout, modify our content, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general information about visitors to the Site. In order to facilitate such use and the other use described in this Section 2, we may share your information with affiliates under Meiya's control and affiliation.
(b) Our Communications with You: Of course we will use your personal information to communicate with you about the Site and your orders. We will also use this information to communicate with you about deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our Site or service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or sweepstakes; to request us to notify you of new products, new product styles, or accessories; to sign up for email newsletters and special offers. If you submit your email address, we will use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders or deliveries.
(c) Our Use of Your Information for External Use. We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under Meiya’s control, except that:
(i) As do most manufacturers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, DHL, UPS, SF Express, and FedEx to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.
(ii) Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)
(iii) In the event you have elected to use the Bill Me Later® payment method, to help you buy products and provide customer service to you, we must provide the last four (4) digits of your social security number and your birth date to the financial-services corporations processing your transaction. When you submit this information to us for approval and authorization, we use modern highly secure data encryption to protect your information.
(vi) We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
(vii) We may publicly disclose the name, city, and state of the contest and sweepstakes winners.
OUR DATA SECURITY POLICY AND PROCESS
The Site incorporates electronic, physical, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use the our own as well as the Amazon secured platform. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the client services section of the Site or emailing your request to Meiya 's Customer Advocacy Team at CAT@meiyagroup.com
Please do not email your credit-card number or other sensitive information.
OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION
UPDATES TO THIS POLICY